242 Hoppers Lane
Werribee Victoria 3030
Monday to Friday
8:00am – 11:00pm
Saturday & Sunday
9:00am – 5:00pm
Public Holidays
9.00am – 5.00pm (Closed Christmas Day)
**Please note that Hoppers Lane General Practice is committed to these opening times and will only close early if there are any unforeseen circumstances!
laura.paton@hopperslanegp.com.au
Email Policy of Patient Information
This practice discourages use of emails to send any identified patient information as we do not operate with an encrypted email system.
Ultimately it is up to the patient and Doctor if they are comfortable sending requested information via email. The practice takes no responsibly for files sent via email.
Fee’s and Billing
Hoppers Lane General Practice is mainly a bulk billing clinic to all eligible Medicare Card holders. If you do not have a current Medicare card then the bellows fee’s will apply:
Standard Consultation : $80
Long Consultation : $120
Taxi and Uber Medicals : from $130
Heavy Vehicle Testing : $170 – $210
Pre-Employment Medicals : from $181
WorkCover Consultations : from $59.64
Did not attend accounts : $35 for non attendance for appointment or cancellations without 1 hour notice.
13-7425 (13 sick)
Complaints and Compliments
If you are were not satisfied with us or our services, please contact us, or If you were satisfied with us and our services, please tell your family and friends or it’s always nice to hear positive feedback.
We have a feedback box set up in the waiting room or you could email: laura.paton@hopperslanegp.com.au or call 03 8731 6500.
We encourage our patients to provide valuable feedback which will assist us to keep providing the best health services we can.
If a patient remains dissatisfied with any resolutions by the clinic of their Doctor, they are encouraged to contact:
HEALTH SERVICES COMMISSIONER
Address: 30th floor, 570 Bourke Street, Melbourne 3000
Ph: 03 8601 5200 Fax: 03 8601 5219
Toll Free: 1800 136 066
Email: hsc@health.vic.gov.au
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