Contact

Address

Opening Hours & Access

Monday to Friday: 8:00am – 11:00pm
Saturday & Sunday: 9:00am – 5:00pm
Public Holidays: 9.00am – 5.00pm
(Closed Christmas Day)

Email Policy of Patient Information

This practice discourages use of emails to send any identified patient information as we do not operate with an encrypted email system.

Ultimately it is up to the patient and Doctor if they are comfortable sending requested information via email. The practice takes no responsibly for files sent via email. 

Online booking

Click the buttons below to book online 24/7
Or you can download one of our Appointment Apps below to make your bookings

After Hours Home Visiting Doctor

13-7425 (13 sick)

Complaints and Compliments

If you are were not satisfied with us or our services, please contact us, or if you were satisfied with us and our services, please tell your family and friends or it’s always nice to hear positive feedback.
We have a feedback box set up in the waiting room or you could email: laura.paton@hopperslanegp.com.au or call 03 8731 6500.

We encourage our patients to provide valuable feedback which will assist us to keep providing the best health services we can.
If a patient remains dissatisfied with any resolutions by the clinic or their Doctor, they are encouraged to contact:

HEALTH COMPLAINTS COMMISSIONER

Address: Level 26. 570 Bourke Street, Melbourne

Tel: 1300 582 113 between 9am and 5pm, Monday to Friday
Website: www.hcc.vic.gov.au